Motability FAQs

Do I qualify for Motability?

As long as you are in receipt of one of four specific government-funded allowances, with at least 12 months’ award length remaining, you will be eligible to join the Motability scheme.

Which allowance do I need to receive?

You will qualify for Motability provided you receive one of the following:

  • Higher Rate Mobility Component of the Disability Living Allowance
  • Enhanced Rate of the Mobility Component of the Personal Independence Payment
  • War Pensioners' Mobility Supplement
  • Armed Forces Independence Payment
  • As mentioned above, you will need to have a minimum of 12 months remaining on one of these allowances.

    Which vehicle can I choose?

    At Ames Ford, we provide a number of vehicles as part of the scheme, including city cars, MPVs and SUVs.

    How can I be sure a vehicle I like the look of will be suitable?

    We are able to make modifications to your vehicle of choice. We can help improve access to the car and introduce adaptations that will make it easier to drive. Many of these will be free of charge.

    What about my wheelchair or scooter?

    We can introduce a system that will help you to load and unload your wheelchair or scooter, whether it is in the rear of the vehicle or on top, by using a hoist system, for example.

    What about insurance?

    Full insurance is included, as is full breakdown assistance. Repairs, maintenance and servicing are also covered.

    I don’t drive. What can I do?

    Not a problem. As long as you qualify for the scheme, you can nominate up to two people to drive for you.

    Anything else?

    After three years, you can return the car. If you wish to continue with Motability, you can select a brand new vehicle.

    Who do I speak to?

    A member of our expert Motability team will be on hand to help you with any questions you might have. We are open Monday to Saturday inclusive, so feel free to phone or visit us on any of those days.

    Alternatively, you can complete our online contact form any time you wish and we will get back to you as quickly as possible.