Telephone: 01842 764467

Motability at Ames Ford Thetford, Norfolk

Scheme Benefits

Simply assign your allowance to Motability and you’ll get a brand new car every three years. Your allowance covers most of the running costs, so all you have to do is fill your car with fuel.

Your agreement includes:

  • A brand new Ford of your choice every three years
  • Insurance, loss and damage protection, personal accident cover for named drivers and passengers
  • Servicing, maintenance and repairs at your Ford Dealer
  • Full breakdown assistance from the RAC
  • Window and windscreen replacement
  • A 60,000 mile allowance during the three years
  • Free replacement tyres fitted by Kwik-Fit
  • The most popular adaptations arranged through your Motability accredited Ford Dealer

There are many vehicles available at no additional cost to your allowance. However, if you do want a higher specification vehicle or one of our larger cars, you will need to pay an additional one-off ‘Advance Payment’.


If you’re receiving either of the following benefits, you could qualify for a car under the Motability scheme:

  • Higher Rate Mobility Component of the Disability Living Allowance (HRMC-DLA)
  • Enhanced Rate Mobility Component of the Personal Independence Payment (ERMC PIP)
  • Armed Forces Independence Payment (AFIP)
  • War Pensioners’ Mobility Supplement (WPMS)
  • Even if you can’t drive yourself, you could still get a car on the Motability scheme by nominating a family member, guardian or your carer as your driver.

You should have received an Award Notice with details of your allowance from the Department of Work and Pensions (DWP). If they haven’t sent you one, or if you’ve mislaid it, simply contact the DWP on: 03457123456.

Remember, if you’re thinking about joining the scheme, you must have at least 12 months of your award remaining.

As long as you qualify, you will be free to choose a great Ford vehicle from our current Motability range. If there is one that interests you, get in touch with us via our website, by phone or in person at our Thetford dealership.

You can submit our online contact form whenever you wish and we will get back to you as soon as possible.


How the Motability Scheme works

Exchange your qualifying mobility allowance for a brand-new car, Wheelchair Accessible Vehicle (WAVWheelchair Accessible Vehicle), scooter or powered wheelchair, so you can enjoy more freedom and independence.

What you’ll get in our worry‑free package

Insurance cover - We’ll arrange your insurance. You can add up to three named drivers and can change these at any time.

Servicing and MOT - We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.

Breakdown cover - We’ll give you breakdown cover so you can travel with peace of mind. If you get a car or a WAVWheelchair Accessible Vehicle, you’ll get RAC cover.

Support with your electric car - We’ll arrange and cover the cost of a home chargepoint and a standard installation, or give you access to the bp pulse network of over 9,000 public chargepoints. This depends on a few things.


Step 1: Choose Your Car

Your Ford Motability Specialist can help you choose the car to suit you best. To find the one that’s right for your needs, it’s important you experience our cars first hand. Your fully trained Motability Specialist can arrange either an accompanied test drive, or a test ride if you’re going to be the passenger. If it’s easier, we can also organise home visits or come and collect you.

Things you’ll need to consider include:

  1. Can you get in and out of the car easily enough?
  2. Is there enough room for everything you need to carry with you (e.g. mobility aids, wheelchairs, etc.)?
  3. Can you use the controls easily as they are, or do they need to be modified for you?


Step 2: Place Your Order

When you’ve decided on your car, your Motability Specialist will set up your agreement by entering your details, and those of the car, into Motability online. The price is now guaranteed against that vehicle from this point. At this stage, a wide range of adaptations can be ordered and these will be ready for you when you collect your car. Motability check your eligibility with the Department of Work and Pensions and confirm back to your Dealer that they can place an order for your Ford vehicle.

Your Dealer will then be able to advise you when your new car will be delivered, which could be as little as a few weeks.


Step 3: Collect Your Car

Once your delivery date is confirmed, your Dealer will finalise your insurance, loss and damage protection details.

When you go to collect your car, they will give you a thorough handover so you’re familiar with the key features. To finance your car, you’ll also need to enter your PIN, to sign the hire agreement between yourself and Motability Operations.

Finally, if you have an Advance Payment, this will need to be paid to the Dealer (in one lump sum). Motability Operations will hold the V5 document.

You are now free to enjoy your new car from Ford Motability.


For more information and frequently asked questions please click on the button below, alternativley give us a call today, one of the team at Ames Ford is ready to help!

How the scheme works?

Motability FAQs
  • HRMC-DLA – The Higher Rate of Mobility Component of the Disability Living Allowance
  • WPMS – War Pensioners' Mobility Supplement
  • DWP – The Department for Work and Pensions. The DWP sends you a notification of your allowance and can tell you what you're entitled to. Their number is: 03457 123456.

To qualify, you need to receive either the Higher Rate of Mobility Component of the Disability Living Allowance (HRMC-DLA) or the War Pensioners' Mobility Supplement (WPMS). You can find out more from the Department for Work and Pensions (DWP) at DWP.GOV.UK.

There are a number of good options:

  • Talk to the Motability specialist as a Motability accredited Ford dealership. They can give you all the information you need.
  • Pick up product brochures at any Ford dealership.
  • Arrange a test drive or rid to experience Ford first-hand.

The best thing is to contact the Motability specialist as a Motability accredited Ford dealership. As well as advising you, they can arrange test drives, or test rides to help you decide.

You should expect to receive the allowance for the full length of the agreement you choose. However, Motability accepts applications as long as you have at least 12 months of your award remaining when you apply.

The HTMC-DLA can be awarded to disabled children aged three and above. So, if you are a parent or guardian of a child who receives the allowance, you can order a car for use on their behalf. As long as you or your child receives either the HRMC-DLA or WMPS, you are eligible to lease a car through Motability.

The Motability all-inclusive package includes insurance for two named drivers. Therefore you can still lease a new car, even if you do not drive – simply nominate two drivers who can drive on your behalf.

There are a few rules surrounding who can drive your car.

  • Named drivers should live within five miles of the disables customer’s address. Motability will, however, consider requests to include drivers outside of this range where this is essential to support the customer’s mobility needs.
  • Drivers under 25 are restricted to cars with an ABI insurance group 16 or lower and with a power input of 120 brakehorse power (BHP) or less.
  • Only one named driver under 21 is allowed – this could be the disabled customer, or another driver living at the same address.

We want you to enjoy your car without having to worry, so all this is included in Motability’s all-inclusive package:

  • Servicing and maintenance for the length of your lease
  • Full RAC breakdown assistance
  • Type and windscreen replacement
  • 60,000 mileage allowance for a three year lease
  • Many adaptions at no extra cost
NEW PUMA Motability Offer

From £1,295 Advance Payment

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FOCUS (2024 Model Year) Motability Offer
FOCUS (2024 Model Year)

From £1,945 Advance Payment

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FORD EXPLORER Motability Offer

From £2,995 Advance Payment

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NEW KUGA Motability Offer

From £2,995 Advance Payment

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MUSTANG MACH-E Motability Offer

From £3,995 Advance Payment

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Ames Nissan Ltd trading as Ames Ford is authorised and regulated by the Financial Conduct Authority (Ref No 670521) for consumer credit purposes. We are a broker for finance and not a lender. Please be aware lenders may pay us a commission for introducing you to them. This commission can be based on the amount you borrow or the vehicle you purchase. Different lenders may pay different commissions for such introductions. Any commission amounts lenders pay will not affect the amount that you pay under your finance agreement, all of which are set by the lender.